Our Policy

Finvera is a digital product delivered as a downloadable file. Because of the nature of digital goods, we generally do not offer refunds once the file has been downloaded. However, we handle every request fairly and on a case-by-case basis.

When we will issue a refund

• The file does not open or function as described in any modern browser (Chrome, Safari, Firefox, Edge)
• You were charged more than once for the same purchase
• You contact us within 30 days of purchase and the product does not meet the description on this website

When we do not issue refunds

• You changed your mind after downloading the file
• You purchased the wrong product
• You do not have a compatible browser (any modern browser works)
• More than 30 days have passed since purchase

Australian Consumer Law

Nothing in this policy is intended to exclude, restrict, or modify any rights you have under the Australian Consumer Law. If the product has a major failure, you are entitled to a refund under Australian Consumer Law regardless of this policy.

How to request a refund

Email support@finvera.app with your order number and a brief description of the issue. We respond within 1 business day and process approved refunds within 5 business days.

Contact

Any questions about this policy? Reach us at support@finvera.app